Frequently Asked Questions
What Our Customers Say About Xtermite
David and Lehvi came out to my house on -- on a service call. They were polite and professional and did an outstanding job. They went above and beyond my satisfaction. I am a really satisfied customer. I give them a 10+.- Susie K. (Xtermite Customer)
Hi! I wanted to let you know what a great job David did at our house today. He was friendly, explained everything and made the process really easy for me. I am sure we will be satisfied with the results and would recommend Xtermite to family & friends. Thank you!- Felicia T. (Xtermite Client)
We wish to express our appreciation for the work of one of your inspectors, Neecole B. He did a terrific job for us - not only the termite inspection and treatment, but also his help making sure the repairs were done correctly. He is always polite, courteous and conscientious on the job. He's also very prompt and shows up right on time. We asked Neecole if it would be okay if we wrote a letter of appreciation because we feel very strongly that he deserves extra recognition for his excellent work. We will not hesitate to recommend Xtermite to our friends and neighbors.- Herb & Bonnie (Xtermite Customers)
I wished to take a minute to acknowledge and say "thank you" to Xtermite for the recent work done at one of our properties. All of your staff is quite pleasant and very well informed about your products and services. We deal with a number of vendors for our various properties, but we honestly must state the Xtermite staff is #1! I would also like you to please express our gratitude to Neecole B. He is such a nice guy and went out of his way to make an inspection happen to accommodate our tight schedule. I am certain you have many customers who feel the same way as we do, but have not put their feelings down on paper. Anna, please share our letter with your staff, as they earned the compliment.- John & Barbara (Xtermite Clients)
FAQ: Termite Facts
Termite, common name for numerous species of social insects that cause damage to wooden structures. Most of the about 2000 known species are distributed in tropical countries, although some inhabit North and South America and two species inhabit Europe. Termites display patterns of social behavior that are almost as elaborate as those of ants, social bees, and wasps.
Termite colonies, which may number from 100 to more than 1 million termites, have several different castes with different functions. Three principal castes exist: the reproductive, the workers, and the soldiers. The reproductive, or the king and queen, produce eggs. In some tropical species, the queen grows to an enormous size, sometimes as much as 20,000 times the size of the worker. A queen can lay eggs at a rate of about 30,000 eggs a day in some species. Apart from the reproductive, all castes are sterile and wingless and have whitish bodies. The workers are the most numerous caste and are the smallest adult form. Workers build the nest, tend the eggs, and feed and groom all the other members of the community. All species have soldiers whose role is to defend the colony.
Termites are detrivores, or detritus feeders. They feed on dead plants and trees as well as dead parts of living trees, including wood and wood in the soil. A termite’s mouth is capable of tearing large pieces of food. This ability is what causes concern in human dwellings: while termites only measure approximately one centimeter in length, their feeding habits are capable of causing costly damage to property. House foundations, furniture, shelves, books, carpets and insulation are all possible feeding sites for termites.
Subterranean termite homes are usually formed in soil. Within these mounds, termites build elaborate tunnel systems and mud tunnels through which they access aboveground food sources. Drywood termites live within the wood they consume and oftentimes infest walls and furniture.
When a colony has matured, winged, swarming termites can be seen around windows and doors. Winged termites are highly attracted to sources of light and are most active in springtime. After mating, these termites locate a new breeding site and create another colony, spreading infestations throughout multiple locations.
What Can You Do to Help Protect Your Home?
Since termites are a constant threat to your home, here are some things you can do during the year to help maintain the effectiveness of your termite treatment plan. Small steps make a big difference in termite prevention and sustaining an effective termite treatment plan. Start by eliminating moisture conditions and food around your home. These simple steps make your home a less attractive target, helping deter termites.
Eliminate Moisture Problems
- Repair leaking faucets, water pipes, and a/c units
- Divert water from foundation
- Keep gutters and down-spouts clean
- Remove excessive plant cover and wood mulch
- Get rid of standing water on roof
- Keep all vents clear and open
- Seal entry points around water and utility lines or pipes
- Remove Food Sources
- Keep firewood, lumber, or paper away from foundation or crawl space
- Get rid of stumps and debris near house
- Place screens on outside vents
- Check decks and wooden fences for damage
- Wood on your home shouldn’t contact the soil
- Termite Warning Signs & Identification
- A temporary swarm of winged insects in your home or from the soil around your home.
- Any cracked or bubbling paint or frass (termite droppings).
- Wood that sounds hollow when tapped.
- Mud tubes on exterior walls, wooden beams, or in crawl spaces.
- Discarded wings from swarmers.
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